If at any time you need to review or make changes to your scheduled appointments, visit your dashboard at https://modiht.com/my-account and click “Appointments” on the left-hand side menu.
General info to run ModiHealth platform from your device:
How to Enter Your Session:
Please note that our system currently does not support using AirPods during your video sessions.
ModiHealth ‘Pre-Call Test’
A ‘Pre-call Test’ can be done in advance of your scheduled ModiHealth call. From a Chrome, Safari, or Microsoft Edge web browser, click on (or copy & paste) this link:https://session.modiht.com/test_computer.
While our practitioners make every effort to be respectful of your time, please wait in the online waiting room in case they are running a few minutes behind.
Your private health information is important, so your upcoming video call will be HIPAA compliant and no recordings will be made. All video and audio data are immediately destroyed upon completion of the video call.
At ModiHealth, we’re all about helping you to manage your whole-person care on our platform. To that end, we’d love for you to build your ModiHealth Care Team, which you can do by following the steps below.
How to build your ModiHealth Care Team:
Cancelation and Rescheduling:
We have a 24-hour cancelation policy. For cancelations or no-shows, you will not be reimbursed. If you do need to cancel or reschedule a session, a 24-hour notice is required. For cancelation or rescheduling, visit your patient dashboard and navigate to “Appointments” on the left sidebar. Locate the appointment you wish to cancel or reschedule, and click “cancel.” If that practitioner is in your Care Team, you can navigate to your care team and click “Book appointment.” If they are not in your Care Team, you can click on “Find A Practitioner” and begin the appointment process following the steps you took to book your original session.
If you have any questions, please email us at the office firstname.lastname@example.org.
Thank you and we look forward to serving you further!
The ModiHealth Team